Magic UnicornHow can we help?
We're a small team and we read every message. Below are quick answers to common questions — and a direct line to us if you need more.
Email support
Questions, ideas, or a bug to report? We'd love to hear from you.
unicorn@tintsy.xyz →Privacy
Learn exactly how we protect your family's data (spoiler: we collect none).
Read the Privacy Policy →Frequently asked questions
Is Magic Unicorn really free to try? +
Yes! The first 5 coloring pages are free to enjoy with all the brushes, magic fills, and effects. You only pay if you'd like to unlock the full set of 30 pages with a single one-time purchase.
How much does the full version cost? +
The Lifetime Unlock is a one-time $6.99 purchase (or the local equivalent). There are no subscriptions and no recurring charges — pay once and it's yours forever.
How do I restore my purchase on a new device? +
Your purchase is tied to your Apple ID, so you can restore it for free:
- Open Magic Unicorn and go to Settings.
- Tap Restore Purchases and complete the parental gate.
- Sign in with the same Apple ID used for the original purchase.
Everything will unlock again at no extra cost.
What is the parental gate? +
The parental gate is a press-and-hold action (about 3 seconds) shown before any purchase, restore, or external link. It's designed so that young children can't accidentally make purchases or leave the app — only an adult can complete it.
Where are my child's drawings stored? +
All artwork is saved locally on your device only. Nothing is uploaded to the cloud or to us. This keeps your child's creations completely private. Note: deleting the app will also delete saved drawings.
Does the app show ads or collect data? +
No, never. Magic Unicorn contains no advertising, no analytics, and no third-party trackers. We don't collect any personal information. See our Privacy Policy for the full details.
How do I request a refund? +
Purchases are handled by Apple, so refunds go through them. Visit reportaproblem.apple.com, sign in with your Apple ID, and choose the Magic Unicorn purchase. If you have trouble, email us and we'll help guide you.
Which devices are supported? +
Magic Unicorn runs on iPhone and iPad with iOS 18 or later. It's a universal app, so one purchase works across all your Apple devices signed in with the same Apple ID.
Still need a hand?
Send us a note and we'll get back to you. We genuinely love hearing how kids use the app — and we fix things fast.
✉️ Email our teamWe typically reply within 1–2 business days.